Dashboard
How well do you know your clients?
1.
Client data - driving your business
Data, and in particular customer feedback data, is your best friend when you are looking for new opportunities for growth, loyalty and e-reputation.
Understanding their requirements
You will learn a lot about your guests, their likes and requirements by looking at the services that are used most on your Guest App.
Made-to-measure services
Knowing what your clients really need, means you can optimise the services you provide.
Efficient marketing
Knowing your clients enables you to carry out more efficient targeted marketing campaigns, because they are a better fit for their profile.
Reports and key figures
Bowo provides detailed reporting. Turnover, occupancy rate, app usage: you'll be able to see your results at a glance.
Know your clients better than they know themselves
Data, and in particular customer feedback data, is your best friend when you are looking for new opportunities for growth, loyalty and e-reputation.
2.
Indicators that are made to measure
The more you know about your guest's journey, the better you'll understand his expectations.
Usage rate & duration
Your application's usage statistics report is an accurate performance indicator.
Turnover
Turnover generated month by month on your Guest App, compared to your occupancy rate.
Push notification tracking view
You'll be able to monitor your marketing strategy through opening rates on your push notification campaigns.
Client ratings
Your clients are asked to share their opinions throughout the stay. You receive alerts in real time if they're not satisfied.
Top 5
You can see your strong points and areas for improvement, compared to your strategy.
User privileges
Your data is precious and secure! Manage access rights to data and specific reports.
3.
Efficient information and communication management
Good communication is the key to streamlining processes. You'll enjoy more time, efficiency and accuracy.
PMS connection
Recommended but not compulsory, you can tailor your guests' experience as soon as they arrive.
Chat
A chat makes it easier to communicate with your clients.
Push notifications through the back office
Plan your targeted or automated push notifications easily.
SMS system management
Communicatiion made even easier, thanks to an SMS configuration system.
A Guest App in real time
Create, update and customise your application in real time with all the details you have available.
Catalogue updates
Need to change a price? Edit your services or menu from your dashboard. Your Guest App will always be up to date!
Frequently Asked Questions
Features, setup, troubeshooting, advantages… you have questions? We have answers.
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Your concerns
matter to us.
Talk us about your establishment, your need, your guests.